Personal Overview of Dennis P. Murphy

Mr. Murphy specializes in the positioning of lodging product and providing the vision and insight for clients to succeed. In addition, Mr. Murphy is recognized for his manuals and publications regarding the re-emergence of consumer personalization to the hospitality industry.

Prior to joining Hospitality Automation Consultants Ltd., Murphy was responsible for the day to day Operations of all ClubHouse Inns of America's managed properties including support services from ClubHouse Inns, 800 Reservation Center Inc. and the ClubHouse Inns Central Training Facility. In addition, Mr. Murphy supervised the Franchise Quality/Standards Program assuring continuity within all ClubHouse Inns. His prior experience includes Staff Posts with Innco Hospitality, Wichita, Kansas and Mariner Corporation, Houston, Texas. He executed programs in concept development, accounting controls and acquisition and disposition of Hotel Property. He also serves on the board of directors of Humanitech Inc., a New York based corporation. Mr. Murphy's educational background includes Graduate School of Hospitality Management, Florida International University, Miami, Florida.

Disciplines/Specialization

• MultiUnit Lodging Operations
• Central Staff Structuring
• National Reservation Center Development
  
• Policy, Controls Lodging Operations
  
• Developing Franchise Concepts through Prototypes
  
• Individual Unit Performance Enhancement
  
• Lodging Prototype Development
  
• Performance Monitoring and Reporting Systems
  
• Managing Franchise Relationships
  
• Operations Staffing and Job Tasking
  
• Structuring Acquisition and Disposition of Lodging Property

Employment Profile

• ClubHouse Inns of America Overland Park, Kansas(Limited Service Franchise Company)
  
• Innco Hospitality Wichita, Kansas (Hospitality Management Development Company)
  
• Mariner Corporation Houston, Texas (Lodging Real Estate Development Company)
  
• Marriott Corporation Washington, D. C. (Diversified Lodging/Food/Beverage Company)
  

Professional Affiliations

• The American Hotel/Motel Association
  
• The Economy Lodging Council
  
• The Educational Institute American Hotel/Motel Association
  
• National Restaurant Association
  

Educational Background

• Graduate School of Hospitality Management Florida International University
  

Software Publications

• Calculations for Accurate Average Daily Rates, 1987

Inclusions

• Who's Who in the World, 1988 Edition
  
• Who's Who of Emerging Leaders, 1988 Edition
  
• Men of Achievement, The Cambridge Society, Cambridge, England, 1988 Edition
  

Awards

• Eugene Fitzsimmons Award, 1980 International Association of Hospitality Accountants
  
• Elsworth Statler Award, 1978-1980 The Statler Foundation

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