World's leading hospitality tech consulting partnership created
For Immediate Release
November 30th, 2009
Two of the world's leading Hospitality Technology Consulting firms have
created a global partnership that will provide unparalleled services to
the hospitality industry.
HACL (Hospitality Automation Consultants
Ltd., USA) and Pertlink (Pertlink Ltd., Hong Kong) have more than 100
years combined hospitality and consulting experience covering the major
continents and an extensive client mix. HACL and Pertlink play an
instrumental role in successfully pioneering the implementation of new
technologies and techniques for streamlining operations that also enhance
the customer experience.
The new entity brings together
industry-leading domain knowledge. Their global reach allows hospitality
companies to work with one firm that can fulfill all the technology and
hospitality consulting needs of their business.
Lester Spielman -
President and CEO of HACL said of the partnership; "Dave Berkus, my
partner at HACL and I are very excited about the synergy behind the
partnership which perfectly leverages the infrastructure and telecoms
expertise from HACL and merges it into the unique guest-experience
expertise from Pertlink thereby providing a one-stop shop for the client."
Terence Ronson – Managing Director of Pertlink added; "We live in a
global village. The advent of new technologies has made change the only
constant in this evolving global hospitality environment. This partnership
helps our partner hospitality groups to make sense of it all and apply
these efficiently and cost-effectively. Our goal is to work with clients
on a global basis and we are confident this partnership provides the
correct platform to do just that."
The two firms grew from
opposite sides of the world with HACL in the U.S. and Europe, and Pertlink
in Asia. By combining their global insights of the industry, the
partnership can help businesses avoid unnecessary time-consuming analysis,
starting projects with an understanding of what works among emerging
products and technological systems designed for the hospitality industry.
As hotel brands expand worldwide, they look to work with firms
who can translate their corporate strategy to new regions while remaining
sensitive to local cultural nuances. Having had far-reaching experience of
operating in the global marketplace, the newfound partnership of HACL and
Pertlink can help do just that.
Some of the unique areas of
expertise that the new joint venture brings to the hospitality industry
are the experience of identifying emerging hospitality technology
companies and assisting these companies in bringing their products to new
Providing the legal and financial framework
required to penetrate new geographic areas, the partnership oversees
everything from the initial hiring of the country manager to acting as
guardians for the parent entity. HACL and Pertlink have an international
network of industry-proven personnel that ensure their success in any
market. The venture empowers their clients to fully control the customer
experience. HACL and Pertlink achieve this by sharing their insights
through decision processes and providing experienced and structured vendor
The two companies draw from a global talent
network, allowing the partnership to cover technical, operational and
management areas of a hospitality project from concept to delivery.
Based in California, USA, HACL has been
providing services to the Hospitality industry since 1979 when the firm
was founded to provide consulting services to both vendors and hotel
organizations. A member of the Society of Telecommunications Consultants,
HTNG, HFTP, and other industry associations, the partners of HACL combine
to provide experience deeply rooted in hospitality, with clients from
among the largest hotel chains to newest independent properties. HACL has
helped its clients bring to market the newest technologies to enhance the
operating environment and guest experience, particularly in the areas of
in-room systems and guest-facing technologies. The firm is recognized as a
leading expert in telecommunications strategies, one of the areas most
challenged in the hospitality industry due to reduced payback and
increased guest expectations for connectivity. HACL also has successfully
provided the services and infrastructure for vendor firms expanding into
new continents, and is credited with a number of major vendor expansions
over the years. Partner Les Spielman, HACL founder, is recognized as a
leader in telecom advances in hospitality. Partner Dave Berkus, a member
of the HFTP Hall of Fame, is known for his deep understanding of new
technologies and leadership in advancing the use of these throughout the
Hong Kong, Pertlink was established in 2000 and since that time has been
involved with numerous unique and pioneering projects that became world
famous and trendsetters. The Rosedale on the Park (Hong Kong) was featured
on CNN when it became Hong Kong's first cyber boutique Hotel in 2001, and
when the Langham Place was launched, it was heralded as Asia's most
technologically advanced hotel. Pertlink designed and put together the
unique technology for TANGULA the luxury train service that will run from
Beijing to Lhasa when its licenses are approved. It steered the Sofitel
Wanda Beijing during the 2008 Olympics in its quest to establish new
levels of technology for this re-launched brand. Most recently, Pertlink
was involved in several exciting projects, one of them the PuLi
(Shanghai). And to coincide with the 2010 Shanghai EXPO, is helping in the
launch of the Zendai Himalaya (Shanghai) and Guoman Hotel (Shanghai).
Pertlink manages the successful Hospitality Technology Forum for
HOFEX, and participates in various regional and global conferences.
Terence Ronson is an active member of the ISHC, HFTP and HTNG.
For more information please contact:
(USA) +1 818 763 4449
David Berkus (USA)
+1 626 355 5375
Terence Ronson: (Hong Kong) +852 94680848 / (PRC) +86 136 402
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